Terms & conditions
Welcome to ShipX Vehicle Transport. These Terms and Conditions govern your use of https://shipxvehicletransport.us and the information and services made available through this website.
By accessing this website or submitting a quote request, you agree to these terms to the extent applicable to your use of the website. If you do not agree, please discontinue using the website.
1. About Our Services
ShipX Vehicle Transport provides information and quote-request services relating to vehicle transportation, including open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.
The precise services available depend on the requested route, vehicle specifications, scheduling, carrier availability, and the terms of any accepted transportation agreement.
A website inquiry or quote request does not, by itself, guarantee carrier availability, a specific pickup date, a delivery date, or a confirmed booking.
2. Quotes and Pricing
Quotes may depend on the vehicle’s size, condition, pickup and delivery locations, distance, preferred dates, carrier availability, transportation method, and other relevant circumstances.
Unless expressly stated otherwise in writing, an estimate is not a guarantee of the final price. Any changes to the agreed service or material differences in the information supplied may affect pricing.
Before authorizing transportation, customers should review the written quote and applicable booking terms, including payment requirements and any additional charges.
3. Booking and Scheduling
A shipment is considered confirmed only when the applicable booking requirements have been completed and confirmation has been provided under the relevant agreement.
Pickup and delivery dates or timeframes may be estimates. Weather, traffic, road restrictions, mechanical problems, regulatory requirements, and other circumstances may cause delays.
Customers must provide accurate contact information and notify the company promptly of any changes to the vehicle, pickup location, delivery location, or requested schedule.
4. Customer Responsibilities
Customers are responsible for providing accurate vehicle and shipment information, including the vehicle’s year, make, model, condition, dimensions where relevant, and operational status.
Before pickup, customers should remove unauthorized personal belongings, disclose known mechanical issues, prepare the vehicle according to carrier instructions, and make the vehicle available at the agreed location.
Customers should also ensure that the person releasing or receiving the vehicle is authorized to do so and has any necessary keys or documentation.
5. Vehicle Condition and Inspection
Customers should inspect their vehicles with the carrier at pickup and delivery where the applicable process permits. Existing damage and the vehicle’s condition should be documented in the relevant inspection report.
Customers should retain photographs and copies of their shipping documents. Any suspected transportation damage should be documented promptly and reported according to the applicable carrier agreement and claims procedure.
6. Transportation Providers and Insurance
Depending on the transaction, transportation may be performed by an independent motor carrier, while certain arrangements may involve a transportation broker.
The role of ShipX Vehicle Transport in each transaction will be determined by the actual services provided and the applicable written agreement. Customers should review the identity of the responsible transportation provider, applicable operating authority, and insurance details before shipment.
No statement on this website overrides the terms of an applicable transportation agreement or insurance policy.
7. Payments, Cancellations, and Refunds
Payment methods, deposits, balances, cancellation charges, and refund eligibility are governed by the written terms provided for the relevant booking.
Customers should review these terms before confirming transportation. Any refund or cancellation request will be handled according to the applicable agreement and mandatory legal requirements.
Nothing in these terms is intended to exclude consumer rights that cannot legally be waived.
8. Website Use
You agree not to misuse this website, interfere with its operation, attempt unauthorized access, submit fraudulent information, or use the website for unlawful purposes.
We may update website content, service descriptions, or website functionality when reasonably necessary. Website information is provided for general informational purposes and should not be treated as a substitute for a specific written shipping agreement.
9. Intellectual Property
Unless otherwise indicated, website text, branding, graphics, design elements, and other original materials are owned by ShipX Vehicle Transport or used with permission.
You may not reproduce, distribute, or commercially exploit protected materials without appropriate authorization, except where permitted by applicable law.
10. Third-Party Services and Links
This website may contain links to external websites or use third-party services. ShipX Vehicle Transport does not control all external websites and is not responsible for their independent content, availability, or privacy practices.
Use of a third-party service may be subject to that provider’s own terms and policies.
11. Limitation of Liability
To the extent permitted by applicable law, ShipX Vehicle Transport disclaims liability for losses arising solely from reliance on general website information that is not part of an applicable written agreement.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any non-waivable consumer rights or applicable liability relating to negligence, fraud, or contractual obligations.
Responsibility for vehicle transportation, loss, or damage will depend on the applicable agreement, the parties’ legal roles, and applicable law.
12. Privacy
Information submitted through this website is handled in accordance with our Privacy Policy. By using the website, you acknowledge that you have had the opportunity to review that policy.
13. Changes to These Terms
We may revise these Terms and Conditions from time to time. The updated version will be posted on this page with a revised last-updated date. Changes apply as permitted by law and do not automatically amend an existing transportation contract.
14. Governing Law
These terms are subject to applicable laws of the United States and the State of Texas, as relevant. Any choice of law or dispute-resolution provision must be interpreted consistently with mandatory applicable law and the terms of any separate transportation agreement.
15. Contact Information
For questions regarding these Terms and Conditions, please contact:
ShipX Vehicle Transport
Address: 6022 White Cloud St, San Antonio, TX 78238, USA
Phone: (726) 263-0812
Email: info@shipxvehicletransport.us
Website: https://shipxvehicletransport.us